Chief Information Officer Kermit Wallace was quoted in the Legaltech News articles, "Security, Stress and Schedules: How Collaboration Tools Are Changing Legal's Culture, and, "4 Unintended Problems Caused by Pandemic Tech Adoption." The articles discuss the ways collaboration platforms are changing how law firms and corporate legal departments think about external or internal communications, and their tolerance for tools that encourage a higher degree of informality and cybersecurity risk.
Wallace explains that when the pandemic first began, the firm was encouraging attorneys to use its preferred collaboration platform, complete with passcodes and other safety measures, for client interactions. However, it quickly found that clients had their own idea of what tools offered the best functionality and security.
"From a support perspective, I would say in the past we were more rigid in our approach. And clients and other entities were generally accepting of that and they were also more rigid, right?" Wallace said.
Now eight months into remote work, firms are having to show more flexibility. Wallace explains attorneys have been coached on how to gently redirect clients toward more secure platforms rather than risk discussing sensitive information over more casual channels, such as texting or Slack. He furthers, "we're doing it for their protection. We don't want to use what is typically a much less formal channel to address something that needs a level of professionalism that they've come to expect from us."
On October 15, Jonathan Zelig served as a panelist on the topic, "Ransomware: Exposures and Opportunities," at the 2020 Massachusetts Insurance and Reinsurance Bar Association's Fall Symposium.
Day Pitney and the Association of Corporate Counsel (ACC) Northeast Chapter co-hosted a virtual roundtable, "Basic Tech and Cyber Competency for In-House Counsel," on September 23.
Day Pitney Counsel Steven Cash will serve as featured panelist for the webinar "Decisional Advantage and Intelligence."
Day Pitney Advisory
Day Pitney Alert
Effective January 1, 2020, the new privacy law in California, the California Consumer Privacy Act (CCPA), will impact companies nationwide. Recent actions by the California Governor and Attorney General have provided some much needed clarity as to the law’s requirements to assist companies in their compliance preparations.
Kermit Wallace was quoted in the Legaltech News article, "Firms May Still Be Adopting Their Old Tools, Let Alone New Ones."
Eliza Fromberg was quoted in the article, "Personal Messaging Channels Pose Compliance Cybersecurity Risks," published by FundFire.
Kermit Wallace, CIO of Day Pitney, was quoted in Legaltech News article, "Good Help Is (Still) Hard to Find in Legal IT and Cybersecurity."
On March 18, Kermit Wallace spoke with Law.com about the ever-growing concerns of cyber scams as COVID-19 continues its assault.