Day Pitney is a leading full-service regional U.S. law firm with a more than 100-year reputation for superior client service and high-value legal representation.
With close to 300 attorneys in nine offices throughout the Northeast, we are well-positioned to provide regional, national and international clients results-based representation and forward-thinking solutions to complex litigation, transactions and regulatory matters.
Our clients range from Fortune 100 corporations to individuals. At the heart of our practice are middle-market companies in all stages of development from start-up to maturity. Our lawyers have in-depth experience in a wide array of industries, most notably in the financial institution, government, insurance, manufacturing, energy and real estate sectors. We also have one of the largest and most sophisticated individual clients practices in the country.
Day Pitney's culture places great value on diversity, innovation, accessibility and transparency—characteristics that enable us to anticipate our clients' needs and instill confidence that we are doing the best job possible advocating on their behalf.
At Day Pitney client-focused thinking means continually striving for new ways to exceed our clients' expectations. Our Client Service Steering Committee is responsible for identifying ways to improve client services firm-wide and implementing the changes necessary to add real value for our clients. Day Pitney firmly believes that "the client knows best" and, to that end, we always welcome their views on how to improve the quality and effectiveness of the firm's services. The Committee also advises firm personnel on how to engage in client-focused thinking and utilize "client service" best practices to strengthen relationships and collaboration with their colleagues within the firm. Employees who demonstrate excellent service or present good ideas for achieving service goals receive awards in recognition of their contributions. Of course, the efficiencies that we realize from our internal service programs translate into better value for our clients, as well, and better value for our clients drives our continued success. Client service done right is a virtuous circle, and it's at the heart of everything we do.
In pledging to provide outstanding client service, we strive to:
- Know our clients’ business. Through client meetings and other available resources, we will learn about you and your business. We take the time to gain insight into the issues affecting your industry, which will help us provide you with better legal counsel.
- Be highly responsive. We promptly attend to your concerns and appropriately staff your matters.
- Add value. By thinking “out of the box,” we offer practical solutions in a cost-effective manner.
- Communicate often. We keep you informed of important developments that may impact your business and provide regular reports on the status of projects. Our goal is to prevent surprises and give you the confidence of knowing that you have the information you need when you need it.
We ask our clients to:
- Give us feedback. Please tell us how we are doing. It's the best way for us to continue to meet and exceed your expectations.
To learn more about client service at Day Pitney, or to tell us about your experiences working with us, please contact our Client Service Steering Committee at ClientServiceSteeringCommittee@daypitney.com
Day Pitney was formed in 2007 through the merger of two prominent east coast law firms – Day, Berry & Howard and Pitney Hardin – each with century-long legacies.
Legacy Day, Berry & Howard
Guided by the vision and principles of founder, Edward Day, the firm quickly expanded from his one-room office in the heart of Hartford's legal and financial district to become a recognized firm across New England. During a century of changing legal and economic conditions, the firm's commitment to integrity, responsiveness and client service never wavered.
At the time of the merger, Day, Berry & Howard served a regional, national and international client base from offices in Boston, Greenwich, Hartford, New Haven, New York, Stamford and West Hartford.
Legacy Pitney Hardin
In 1902, John Pitney and John Hardin, who had been practicing law separately since 1884, joined forces to create Pitney Hardin. Through its history, Pitney Hardin has been an innovator, becoming one of the first law firms to create an environmental practice group, form a women's leadership program and adopt total quality management standards.
With a strong presence in New York and New Jersey, Pitney Hardin served clients in the areas of litigation, corporate, capital markets, mergers and acquisitions and intellectual property. The firm earned the designation of a preferred counsel to ten of the Fortune 50 corporations.