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Partner Steven Greenspan Named BTI Client Service All-Star
Publisher: Day Pitney Press Release
2/1/2010
Day Pitney has announced that Litigation partner Steven M. Greenspan of its Hartford, Connecticut office has been named by the BTI Consulting Group, Inc. to its well-known 2010 Client Service All-star team, an annual survey of law firm client service performance.
"Client service is something we take very seriously at Day Pitney," said Dennis LaFiura, chair of Day Pitney's Executive Committee. "We are constantly striving to provide better service and value to our clients. We are pleased to know that clients have taken the time to recognize Steven's commitment to them."
Mr. Greenspan's practice focuses on general commercial and business litigation, as well as franchise and distributorship litigation, real estate and creditors' rights litigation.
To select its 164 All-stars BTI relies solely on feedback from over 300 corporate counsel at Fortune 1000 companies. Law firms are not allowed to submit nominations or provide client names.
BTI says its research reveals five primary drivers behind the performance of the All-stars.
1. Client focus
2. Exceptional understanding of client's business
3. Delivering efficient, value-added service
4. Outstanding results
5. Legal skills
About BTI
The BTI Consulting Group is a Boston-based market research and management consulting firm with over 25 years experience. BTI offers the largest independent knowledge base of client needs, satisfaction and loyalty in the world for service firms. BTI's insights are based on more than 6,500 interviews with key buyers of professional services at the world's largest and best run companies.
About Day Pitney
Day Pitney LLP is a full-service law firm with approximately 375 attorneys operating in offices in New York, New Jersey, Connecticut, Boston, and Washington, DC. The firm offers clients strong corporate and litigation practices, with experience on behalf of large national and international corporations, as well as emerging and middle market companies and individuals.
Related Professionals: Steven M. Greenspan
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Publisher: Day Pitney Press Release
2/1/2010
Day Pitney has announced that Litigation partner Steven M. Greenspan of its Hartford, Connecticut office has been named by the BTI Consulting Group, Inc. to its well-known 2010 Client Service All-star team, an annual survey of law firm client service performance.
"Client service is something we take very seriously at Day Pitney," said Dennis LaFiura, chair of Day Pitney's Executive Committee. "We are constantly striving to provide better service and value to our clients. We are pleased to know that clients have taken the time to recognize Steven's commitment to them."
Mr. Greenspan's practice focuses on general commercial and business litigation, as well as franchise and distributorship litigation, real estate and creditors' rights litigation.
To select its 164 All-stars BTI relies solely on feedback from over 300 corporate counsel at Fortune 1000 companies. Law firms are not allowed to submit nominations or provide client names.
BTI says its research reveals five primary drivers behind the performance of the All-stars.
1. Client focus
2. Exceptional understanding of client's business
3. Delivering efficient, value-added service
4. Outstanding results
5. Legal skills
About BTI
The BTI Consulting Group is a Boston-based market research and management consulting firm with over 25 years experience. BTI offers the largest independent knowledge base of client needs, satisfaction and loyalty in the world for service firms. BTI's insights are based on more than 6,500 interviews with key buyers of professional services at the world's largest and best run companies.
About Day Pitney
Day Pitney LLP is a full-service law firm with approximately 375 attorneys operating in offices in New York, New Jersey, Connecticut, Boston, and Washington, DC. The firm offers clients strong corporate and litigation practices, with experience on behalf of large national and international corporations, as well as emerging and middle market companies and individuals.
Related Professionals: Steven M. Greenspan
email to your friend